Senior Coordinator, Wheelchair Tennis (12 month FTC Maternity Cover)

International Tennis Federation (ITF) is the world governing body of tennis. Founded in 1913, its purpose is to ensure the long-term growth and sustainability of the sport, delivering tennis for future generations in association with its 213 member nations. The ITF oversees the rules and regulations that govern international and national competition.

The Wheelchair Tennis department is responsible for all aspects of wheelchair tennis at an international level. Activities include the organisation of the Wheelchair Tennis Event at the Paralympic Games, the BNP Paribas World Team Cup, the NEC Wheelchair Tennis Masters, the UNIQLO Wheelchair Tennis Tour, classification and the development of wheelchair tennis for adults and juniors worldwide.

The role of the Senior Coordinator is to help coordinate the ITFs wheelchair tennis activities and programmes, in particular to assist with the organisation, administration and delivery of the UNIQLO Wheelchair Tennis Tour. A key focus will be the coordination of digital programmes and services used by players and stakeholders, including their ongoing use and maintenance.

Responsibilities:• Act as a key point of contact for and provide support to players for all aspects of the Tour, including tournament entries and registration (IPIN); build player relations and provide a high level of customer service at all times• Liaise with and provide all necessary support to other stakeholders, including National Associations, tournament organisers and officials regarding tournament organisation and other wheelchair tennis related matters• Travel to and attend events (as required) to support and facilitate player, tournament and other stakeholder relations• Coordinate receipt and processing of tournament fact sheets, weekly results and reports• Process tournament Entries/Withdrawals and Acceptance Lists; coordinate and maintain the Tour Calendar, world rankings and player Code of Conduct• Develop a full understanding of all wheelchair tennis competition regulations; contribute to their ongoing development in the best interests of the game and stakeholders• Assist with the scoping of new digitalisation opportunities; maintain the wheelchair tennis database and contribute to the development and maintenance of digital systems to enhance operational processes, in liaison with the department and ICT colleagues• Assist with the organisation and administration of major ITF wheelchair tennis events• Prepare and maintain information materials for distribution to stakeholders, including major event circulars, player notices, regulation updates reports and data records• Prepare and distribute invoices for collection of monies and assist with the preparation of department budgets.

General duties/responsibilities:• To administer specific wheelchair tennis projects and undertake relevant and reasonable duties as requested by the Head of department.• To ensure that the projects allocated run as efficiently and effectively as possible• To attend regular team meetings regarding division of work / progress of projects• To liaise closely with departmental colleagues, other ITF departments, national and regional associations on projects allocated• Preparation of papers for meetings; to attend Committee / Commission / other meetings and take minutes as necessary

As the needs of the business can evolve rapidly this role may change accordingly, therefore this document should be viewed as guidelines which are subject to change.

You will have… Sound knowledge of and keen interest in tennis and/or disability sport  First-rate administration, organisational and multi-tasking skills Excellent communication skills (written and oral) with a professional approach Fluent in written and spoken English and Spanish Tried and tested event/project administration experience with good attention to detail and the ability to focus on routine tasks The ability to prioritise and use own initiative High level of proficiency in Microsoft Office programs Integrity and diplomacy Enthusiastic, motivated and be a team player Flexibility. This role may involve some (international) travel and may require occasional longer hours and weekend work due to the nature of the business.

Information :

• Company : International Tennis Federation
• Position : Senior Coordinator, Wheelchair Tennis (12 month FTC Maternity Cover)
• Location : South West London, Greater London
• Country : GB