Intensive Housing Management Officer at Shropshire Towns and Rural Housing

Job Description:

Latest job information from Shropshire Towns and Rural Housing for the position of Intensive Housing Management Officer. If the Intensive Housing Management Officer vacancy in Shropshire matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Shropshire Towns and Rural Housing for the position of Intensive Housing Management Officer below matches your qualifications.

Intensive Housing Management Officer

£28,598 - £31,022 | 37 hours | Shrewsbury (Ptarmigan House)

• Make a real difference where it matters most.

At STAR Housing, we're committed to creating a better future-and that means supporting some of our most vulnerable residents to live safely, independently, and successfully in their homes. As an Intensive Housing Management Officer, you'll be at the heart of that mission.

The role

This is a rewarding, hands-on role where you'll deliver a person-centred housing management service-supporting residents in temporary accommodation and independent living settings to sustain their tenancies and move towards independence.

What you'll be doing

• Acting as the main point of contact for residents
• Managing tenancies, including sign-ups, reviews and early interventions
• Supporting residents with rent, benefits, and tenancy sustainment
• Carrying out property inspections and ensuring homes are safe and compliant
• Working with internal teams and partner agencies to provide joined-up support
• Supporting vulnerable customers, including those facing homelessness, domestic abuse or mental health challenges

What we're looking for

• Experience in housing management, homelessness or supported housing
• Strong knowledge of tenancy and support needs
• A compassionate, resilient approach with the ability to build trust
• Excellent communication and organisational skills
• Ability to manage a varied caseload and work both independently and as part of a team

Why join STAR Housing?

• A supportive environment where you can make a genuine impact every day
• A role that combines housing, support and community outcomes

Please note this role involves working with vulnerable residents and may expose you to challenging situations-full support and training will be provided.

Apply now

• Be part of a team that's helping people rebuild their lives and sustain their homes.

PandoLogic. , Location: Shrewsbury, ENG - SY3 8BE

Job Info:

• Company: Shropshire Towns and Rural Housing
• Position: Intensive Housing Management Officer
• Work Location: Shropshire
• Country: GB

How to Submit an Application:

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