Anti-Social Behaviour Officer - St John's Wood at Aster Group

Position Anti-Social Behaviour Officer - St John's Wood
Posted 01 Jun 2026
Expired 01 Jul 2026
Company Aster Group
Location St John's Wood | GB
Job Type Full Time

Job Description:

Latest job information from Aster Group for the position of Anti-Social Behaviour Officer - St John's Wood. If the Anti-Social Behaviour Officer - St John's Wood vacancy in St John's Wood matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Aster Group for the position of Anti-Social Behaviour Officer - St John's Wood below matches your qualifications.

Anti-Social Behaviour Officer - St John's Wood, , United Kingdom

Are you passionate about safer, stronger communities? Do you have a keen eye for resolving complex issues and promoting tenant wellbeing? If so, we want to hear from you!

As ourASB Officer, youll be the first point of contact for residents experiencing anti-social behaviour. You'll take the lead in investigating cases, liaising with residents, external partners, and enforcement agencies to resolve issues sensitively and effectively which may include tenancy enforcement.

Key Responsibilities:

  • Manage a caseload of ASB complaints from start to resolution
  • Conduct investigations, including interviewing complainants, witnesses, and alleged perpetrators
  • Work closely with tenancy and neighbourhood teams, local authorities, and the police
  • Prepare documentation for legal proceedings when necessary
  • Support preventative initiatives and promote positive community engagement

About you

Youll have previous experience/knowledge of tackling anti-social behaviour within the community and knowledge of the social housing sector.

Youll be great at building relationships, happy to talk to anyone and will understand your audience. Your can-do approach will help you to achieve the right outcomes

You will be adaptable in your style, happy to work flexibly to meet the needs of our customers and positive in your approach.

Youll have strong case management skills, an attention to detail and previous experience in using CRM databases.

The role will require travel across both counties, so you will need a full clean driving licence and access to a vehicle for work.

About Us


AtAster Group, we dont just provide homes, we build communities. With a strong reputation for customer service and a commitment to creating safe, supportive environments, we are now looking for a dynamicASB Officerto join our growing team.

What Were Looking For:

  • Experience in handling ASB cases or similar community safety roles
  • Strong communication and negotiation skills
  • Ability to remain calm under pressure and manage challenging situations with professionalism
  • Knowledge of relevant legislation, including the ASB, Crime and Policing Act 2014
  • A commitment to equality, diversity, and excellent customer service

Whats in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

  • Flexible working whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business needs
  • A focus on colleague wellbeing workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
  • We invest in colleagues careers and development through our leader and colleague development frameworks
  • Defined Contribution Pension and attached life assurance
  • Volunteering hours available to all colleagues to enable them to give back
  • Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
  • Enhanced leave
  • We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

We follow a sector-wide, outcome-based framework for professionals in social housing. The Competence and Conduct Standard introduce a sector-wide, outcome-based framework for those working in social housing in England, while also requiring senior professionals who deliver social housing services to gain, or work towards, a housing management qualification.

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why youd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

You will be required to undertake a BasicDBS check if successful.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & its subsidiary brands.

Job Info:

  • Company: Aster Group
  • Position: Anti-Social Behaviour Officer - St John's Wood
  • Work Location: St John's Wood
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Anti-Social Behaviour Officer - St John's Wood at the office St John's Wood above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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