Job Description:
Latest job information from Saga for the position of Digital Customer Advisor Travel - Folkestone Hybrid. If the Digital Customer Advisor Travel - Folkestone Hybrid vacancy in Folkestone matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Saga for the position of Digital Customer Advisor Travel - Folkestone Hybrid below matches your qualifications.
Salary up to 25,000 per annumDigital Customer Advisor Travel
Salary up to 25,000 per annum
12 Month FTC
Full Time - 35 hours per week Mon Sat (on a rota basis)
Hybrid- Folkestone or Crawley (3 days a week in the office)
Were looking for a Digital Customer Advisor to join our E-Demand team, supporting customers with pre-departure queries across both Saga Holidays and Titan through email and webchat. This is a fast-paced and varied role where youll play an important part in delivering a high standard of customer service, ensuring every customer query is handled efficiently, professionally, and with care.
Whether youre looking for your first full-time opportunity in the travel industry or already have customer service experience, this role offers a great opportunity to develop your skills in a supportive team. If youre proactive, enjoy solving problems, have excellent attention to detail, and are passionate about delivering great customer service, wed love to hear from you.
* This role requires you to be working from either our Folkestone or Crawley office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function.
Role Responsibility- 25 days holiday + bank holidays
- Option to purchase additional leave - 5 extra days
- Pension scheme matched up to 10%
- Company performance related annual bonus - Up to 5%
- Life assurance policy on joining us, 4 x salary
- Wellbeing programme
- Colleague discounts including family discounts on cruises, holidays and insurance
- Range of reductions and offers from leading retailers, travel groups and entertainment companies
- Enhanced maternity and paternity leave
- Grandparents leave
- Income protection
- Access to Saga Academy, our bespoke learning platform
About the CompanyOver the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
Job Reference: saga/TP/205960/3511
Job Info:
- Company: Saga
- Position: Digital Customer Advisor Travel - Folkestone Hybrid
- Work Location: Folkestone
- Country: GB
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Digital Customer Advisor Travel - Folkestone Hybrid at the office Folkestone above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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