Call Centre Advisor at Gravity Recruit

Job Description:

Latest job information from Gravity Recruit for the position of Call Centre Advisor. If the Call Centre Advisor vacancy in Brentford matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Gravity Recruit for the position of Call Centre Advisor below matches your qualifications.

Call Centre Sales Advisor

Brentford, West London

An excellent opportunity to join a growing business in their sector. Our client is looking for a Call Centre Sales Advisor to join their Call Centre team in Brentford, London.

Responsibilities:

• Manage both inbound and outbound sales calls.
• Manage existing customer queries via telephone and email.
• Provide excellent level of customer service to our existing and potential
• customers and build long lasting relationship with customers.
• Maintain in-depth service knowledge and understanding of Access products and service and the features and benefits in comparison to competitors, tailor quotations based on the customers requirements and upsell ancillary products.
• Process deposits, communicate the customers requirements accurately and schedule follow up contact.
• Ensure accurate enquiry information is stored on the central CRM system with comprehensive information regarding customer requirements.
• Assist with performance reporting.
• Escalate complaints to the appropriate line of authority.
• Comply with all Health and Safety Legislation.
• Any other tasks assigned by the Line Manager and Senior Management.

Skills and Experience:

• At least 2 years of proven work experience in a Call/Contact Centre environment.
• Excellent verbal and written communication skills and great interpersonal skills.
• Complaint handling experience will be advantageous.
• Be proficient in MS Office skills.
• Well organised and self- driven individual with demonstrated ability to prioritize and effectively complete multiple tasks.
• A great team player and be comfortable working in a small team environment.
• Have the ability to work under pressure and meet deadlines.

About you:

• You are a natural salesperson with a can do attitude.
• You thrive on performance and positive results.
• Be adaptable and willing to learn.

Package: £26,520 per annum + UNCAPPED commission + competitive benefits.

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

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If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.

Job Info:

• Company: Gravity Recruit
• Position: Call Centre Advisor
• Work Location: Brentford
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Call Centre Advisor at the office Brentford above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.