| Position | Customer Relationship Operator |
| Posted | 10 Jun 2026 |
| Expired | 10 Jul 2026 |
| Company | GCS |
| Location | Corsham | GB |
| Job Type | Full Time |
Latest job information from GCS for the position of Customer Relationship Operator. If the Customer Relationship Operator vacancy in Corsham matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at GCS for the position of Customer Relationship Operator below matches your qualifications.
PKI Operator
Location: Corsham - 5days a week
Salary: 60K
DV Clearance required
Key Responsibilities Operational Support & Incident Management
• Provide 2nd/3rd line support for PKI services and supporting infrastructure, including root, subordinate, and issuing CA’s
• Troubleshoot and resolve certificate issuance, revocation, auto-enrolment, and chain validation issues.
• Manage and respond to incidents, service requests, and change tickets within SLA. Infrastructure support & maintenance
• Manage and respond to infrastructure focussed service requests such as: o Provision/de-provision AzureAD accounts o Setup SSO for applications o Monitor of Microsoft Defender portal and respond to security alerts o Configuration and maintenance of Microsoft Intune Certificate Lifecycle Management
• Assist with certificate requests, renewals, revocations, and rekeying operations.
• Monitor and ensure timely renewal of critical certificates to prevent outages.
• Maintain inventory of issued certificates and their expiration timelines.
System Monitoring and Maintenance
• Monitor the health of CA services, CRLs, OCSP responders, and AIA/CDP availability. • Ensure regular backups of CA keys, databases, configurations, platforms and state.
• Conduct patching and updates of PKI-related servers and services.
• Carry out collection, reporting and remediation tasks in order to maintain a crypto inventory Compliance and Security
• Ensure adherence to security best practices and organisational Certificate Policies (CP) and Certification Practice Statements (CPS).
• Review and manage audit logs for CA operations and maintain documentation for compliance.
• Implement role-based access control, separation of duties, and HSM usage per policy.
• Maintain accurate documentation of PKI processes, configurations, and procedures.
• Implement and enforce revocation policies.
Technical Skills and Experience Essential:
• An understanding of Public Key Infrastructure concepts, including certificate authorities (Root, Subordinate, Issuing), CRLs, OCSP, and key management.
• Windows Server Administration: Proficient in administering Windows Server, particularly Active Directory.
• Infrastructure Knowledge: Familiarity with DNS, DHCP, TCP/IP, and common network services.
• Ability to execute PowerShell scripts for automating certificate tasks and system checks.
• Awareness of role-based access control, key protection standards (e.g., FIPS 140-2), and separation of duties in secure environments.
• Experience using Microsoft Management Console (MMC) snap-ins, event logs, and SIEM platforms to identify and resolve issues proactively.
• Experience with IT asset management tools related to discovery and information collection
• Understanding of backup procedures.
• Ability to document technical processes.
• Familiarity with incident, problem, and change management processes (ITIL).
• Cloud infrastructure experience (AWS, Azure, Intune).
• Familiarity with regulatory frameworks: NIST, GDPR, etc.
• Proficiency in technical documentation (MS Word, Visio, PowerPoint, Excel).
Soft Skills and Experience Essential:
• Strong verbal and written communication skills for interacting with clients and documenting processes
• Analytical mindset and problem-solving capability.
• Detail-oriented and compliance-focused.
• Comfortable working independently and in cross-functional teams.
• Can follow written processes.
Qualifications & Certifications
• Desirable: CompTIA Security+, or a recognised Vendor Certification
• Security Clearance: DV. Benefits
• 27 days holiday + 8 public holidays (pro rata)
• Up to 5% employer pension contribution
• 10% annual performance-related bonus
• Uncapped sales incentives
• Annual charity donation of your choice
• Flexible benefits payment
• Private Healthcare
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Relationship Operator at the office Corsham above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
Desc: PKI Operator Location: Corsham - 5days a week Salary: 60K DV Clearance required Key Responsibilities Operational Support & Incident Management • Provide 2nd/3rd line support for PKI services and...
Desc: PKI Operator Location: Corsham - 5days a week Salary: 60K DV Clearance required Key Responsibilities Operational Support & Incident Management • Provide 2nd/3rd line support for PKI services and...
Desc: PKI Operator Location: Corsham - 5days a week Salary: 60K DV Clearance required Key Responsibilities Operational Support & Incident Management • Provide 2nd/3rd line support for PKI services and...
Desc: PKI Operator Location: Corsham - 5days a week Salary: 60K DV Clearance required Key Responsibilities Operational Support & Incident Management • Provide 2nd/3rd line support for PKI services and...
Desc: PKI Operator Location: Corsham - 5days a week Salary: 60K DV Clearance required Key Responsibilities Operational Support & Incident Management • Provide 2nd/3rd line support for PKI services and...