Customer Service Advisor at Greenbean

Position Customer Service Advisor
Posted 14 Aug 2026
Expired 13 Sep 2026
Company Greenbean
Location Bury | GB
Job Type Full Time

Job Description:

Latest job information from Greenbean for the position of Customer Service Advisor. If the Customer Service Advisor vacancy in Bury matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Greenbean for the position of Customer Service Advisor below matches your qualifications.

Customer Service Delivery Coordinator / Advisor – Office Based (Permanent)

Location: Bury

Hours: Monday to Friday, 8:30am – 5:00pm (1-hour lunch)

About the Role

Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are seeking a detail-oriented Customer Service Advisor to join Crown Gas and Power, a renowned energy supplier.

In this role, you will act as the first point of contact for customers, managing inquiries across multiple channels including telephone, email, and live chat. You will be responsible for resolving queries where possible, handling complaints professionally, and ensuring customer satisfaction.

Key Responsibilities
  • Serve as the primary contact for customers and key clients.
  • Manage inbound and outbound calls, emails, and live chat inquiries.
  • Accurately process customer requests and set up accounts.
  • Take ownership of issues and escape to the Complaints Team when necessary.
  • Ensure high levels of customer satisfaction through proactive problem-solving.
  • Maintain accurate data entry and documentation.
Candidate Profile / Skills Required
  • Strong customer service experience, ideally in a contact centre or fast-paced environment.
  • Confident communicator, comfortable speaking to customers over the phone.
  • Ability to handle multiple tasks simultaneously and prioritize effectively.
  • Calm and adaptable when dealing with challenging situations.
  • Excellent attention to detail, with strong Excel and Outlook skills.
  • Collaborative team player with a proactive approach to process improvements.
What’s in it for You
  • Competitive salary: £24,000 – £25,000 + yearly bonus (based on performance)
  • 25 days holiday
  • Flexitime and casual dress code
  • Free parking and on-site gym
  • Company events and health & wellbeing programme
  • Pension scheme and career development opportunities

If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect fit for you.

Apply Now

A member of our team will be in touch to discuss your application.

Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

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Job Info:

  • Company: Greenbean
  • Position: Customer Service Advisor
  • Work Location: Bury
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Advisor at the office Bury above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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