Customer Support Advisor at One Utility Bill

Position Customer Support Advisor
Posted 01 Apr 2026
Expired 01 May 2026
Company One Utility Bill
Location Newcastle upon Tyne | GB
Job Type Full Time

Job Description:

Latest job information from One Utility Bill for the position of Customer Support Advisor. If the Customer Support Advisor vacancy in Newcastle upon Tyne matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at One Utility Bill for the position of Customer Support Advisor below matches your qualifications.

Customer Support AdvisorPermanent  | £26,200 

We are looking for a motivated and driven Customer Support Advisor who’s great at multitasking and loves providing amazing customer service as part of a warm and friendly Customer Support Team.

A little bit about us 

We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer.

It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

Our people scored us a whopping 9.3 out of 10 for “I recommend One Utility Bill as a place to work” in our last employee engagement survey.

What you’ll be doing

You’ll be at the forefront, engaging with customers, addressing their issues, and ensuring they leave the conversation satisfied. With our outstanding TrustPilot score, we are committed to maintaining our high standards. As an expert in live chats, phone calls, and emails, you will resolve customer queries swiftly and efficiently.

Customers rely on us to manage their bills, keeping their lights and broadband running smoothly. When things go wrong, it can have a significant impact, leading to tense calls. Your role is to rectify the situation and ensure customers feel positive about their experience with us.

A little bit about you

Cool, calm, and collected, even when things are hectic

Ability to manage your own workload by being self-sufficient 

⭐️ Strives to deliver exceptional service

Job Info:

  • Company: One Utility Bill
  • Position: Customer Support Advisor
  • Work Location: Newcastle upon Tyne
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Support Advisor at the office Newcastle upon Tyne above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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