Latest job information from Thames Water for the position of Customer Water Quality Officer - Woodford, Greater London. If the Customer Water Quality Officer - Woodford, Greater London vacancy in Woodford matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Customer Water Quality Officer - Woodford, Greater London, E17 4AEContract: ContractSalary: Hourly Pay rate: £14.80Be the face of Thames Water. Be the reason our customers trust every drop. Join our front‑line team, where you’ll play a vital role in protecting water quality. Every year, we carry out over 500,000 tests across treatment works, reservoirs, and customer homes to ensure drinking water meets the highest standards. This is your chance to be part of the team that keeps our water safe. What you’ll be doing as a Customer Water Quality Officer
You’ll spend a lot of time out and about, travelling between customer locations and sites, and working as part of a busy, supportive team across a wide geographical area.
You’ll be responsible for testing water samples and making sure sampling records and equipment are maintained to the right industry standards.
You’ll also support investigations into supply issues and customer complaints, helping to resolve problems quickly and professionally.
Please note the internal title of this role is Water Quality Technician. What you should bring to the role
A clean, manual UK driving licence.
Experience in a role that involves plenty of driving and working directly with customers would be very beneficial.
Confidence to carry out unplanned visits to both residential and commercial properties, where customers may not be expecting a visit.
Good journey planning skills to ensure you work efficiently throughout the day.
Naturally organised and comfortable working independently, while staying connected with the wider team.
A strong eye for detail and pride in doing things properly.
An interest in the water industry, with either existing knowledge or a genuine willingness to learn.
Good computer skills, with confidence using everyday IT systems.
What’s in it for you?
Hourly Pay rate: £14.80
Based Location: Woodford (E17 4AE) — please note this role covers North East London, East London, and extends up to Hertford, Ware, and parts of Essex.
Expenses: Excluded
Length of assignment: 26 weeks
Working hours: 38 hours per week, working Monday to Friday from 8 am to 4 pm.
Please note you will be on assignment at Thames Water via Pertemps As part of the screening process, you will be asked to complete a short 30‑minute assessment. This helps us understand your suitability for the role and ensures you have the core skills needed to succeed. Who are we? At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part? Working at Thames Water At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings. Our overarching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about working at Thames Water. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Job Info:
Company: Thames Water
Position: Customer Water Quality Officer - Woodford, Greater London
Work Location: Woodford
Country: GB
How to Submit an Application:
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