| Position | Delivery Support Controller - Booker Group |
| Posted | 10 Aug 2026 |
| Expired | 09 Sep 2026 |
| Company | Booker Group |
| Location | United Kingdom | GB |
| Job Type | Full Time |
Latest job information from Booker Group for the position of Delivery Support Controller - Booker Group. If the Delivery Support Controller - Booker Group vacancy in United Kingdom matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Booker Group for the position of Delivery Support Controller - Booker Group below matches your qualifications.
We are seeking a dynamic and experienced Delivery Support Controller, to lead and optimise Branch Transport operations. Youll lead a team of Regional Delivery Support Managers to ensure all branches are operating Safe, Secure and Legal and efficiently at all times. Successfully planning and managing CV budgets and cost control. Responsible for successful, positive implementation of new company policies / procedures and system changes. This role will be pivotal in positively influencing key senior management teams in branches, the Support Centre, and regional support teams and driving Customer Satisfaction.
As a national role, regular travel is required. A car allowance will be provided where applicable.
This role can be based in any one of our DC sites.
Ensuring branch transport operations are operating Safe, Secure and Legal at all times
Closely monitoring legal compliance and completion of compliance checks
Training, coaching and developing branch delivery teams
Implementing company policy and procedure changes
Successfully landing company system changes positively
Ensuring branch transport operations are working within BTB@ guidelines
Influencing senior management teams and regional support teams
Improving delivered customer satisfaction performance
Key KPIs, including utilisation, on-time, Deskpro, MPro5 and Microlise performance
Cost control and management of CV budgets
Continuous improvement to branch transport operations
Building relationships and liaising with suppliers
Working closely with the Central Delivery Team
Champion diversity and inclusion to ensure everyone feels welcome at Booker
Build a culture which recognises the right behaviours and makes Booker A Place to Get On
To hold a Management Certificate of Professional Competence (CPC) qualification
Strong experience in branch or store-based delivery and transport operations
Experience leading remote teams and delivering change at a national scale through others
Data literacy and confidence using operational data to drive decisions and measure impact
Strong change management capabilitycomfortable working through ambiguity and helping teams adopt new ways of working
Good commercial awareness, understanding how transport impacts cost, service, and colleague experience
Coaching mindset, with the ability to develop others and drive consistent standards
Strong planning and prioritisation skills, able to manage multiple initiatives and keep delivery on track
Resilience and adaptability in a fast-paced, evolving environment
Extensive experience in transport or logistics leadership roles, ideally within a national or multi-site environment.
Proven track record of strategic planning, operational delivery, and team leadership.
Strong commercial acumen and experience managing large budgets and supplier contracts.
Deep understanding of UK transport regulations, fleet management, and logistics technologies
After reading and understanding the criteria and minimum qualification requirements explained in the job information Delivery Support Controller - Booker Group at the office United Kingdom above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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