| Position | DEPUTY GENERAL MANAGER |
| Posted | 22 Jun 2026 |
| Expired | 22 Jul 2026 |
| Company | grantley hall |
| Location | Ripon | GB |
| Job Type | Full Time |
Latest job information from grantley hall for the position of DEPUTY GENERAL MANAGER. If the DEPUTY GENERAL MANAGER vacancy in Ripon matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at grantley hall for the position of DEPUTY GENERAL MANAGER below matches your qualifications.
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
Guest Experience
• To be a visible presence to both your teams and the guest to deliver an exceptional guest experience.
• To exceed guest expectations through establishing a dynamic service culture within all operational teams.
• To ensure an efficient guest operation with adequate cost control across the business.
• To constantly review, suggest ideas for improvements and action in all areas of the operation.
• To be the leader of the standards and to maintain these in line with in house and red star standards.
• To assist in setting the hotels objectives and future strategies.
• Act as an ambassador for the business.
Financial
• To manage alongside the departmental managers the departmental budget lines and payroll.
• To maximise all sales opportunities to ensure budgeted profitability is achieved or exceeded.
• To assist the GM and Director of Finance with budgeting/forecasting and payroll for the property when required.
People
• To ensure a positive and productive team culture.
• To support the Learning & Development culture of developing raw talent into highly successful careers at Grantley Hall.
• To recruit, train and continually develop all of your direct reports and their teams to achieve their personal and business objectives.
• To address any issues of poor conduct and/or performance with the relevant HOD and participate in HR procedures as necessary.
• To follow all HR procedures and policies.
Key Skills, Qualities & Experience
• Proven experience managing large-scale hotel departments with high volumes, multiple service areas and sizeable teams is essential.
• A hands on Operator is essential.
• Previous experience working with 4 or 5 red star service would be beneficial.
• Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels.
• Analytical mindset with the ability to interpret data and metrics to drive decision making.
• Strong leadership skills to effectively manage and motivate multiple teams to achieve high levels of operational performance.
• Accountable and resilient with the ability to work under pressure.
Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
After reading and understanding the criteria and minimum qualification requirements explained in the job information DEPUTY GENERAL MANAGER at the office Ripon above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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