| Position | Incident Coordinator - Non Forecasted Volume |
| Posted | 24 Jun 2026 |
| Expired | 24 Jul 2026 |
| Company | The Automobile Association |
| Location | United Kingdom | GB |
| Job Type | Full Time |
Latest job information from The Automobile Association for the position of Incident Coordinator - Non Forecasted Volume. If the Incident Coordinator - Non Forecasted Volume vacancy in United Kingdom matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at The Automobile Association for the position of Incident Coordinator - Non Forecasted Volume below matches your qualifications.
Role:Incident Coordinator
Location:Remote (onsite or hybrid working available at any AA office location)
Salary:24,060plus performance related pay and annual bonus scheme
Contract:Permanent/Full-time
Working Hours:Monday-Friday with shifts between 8am-6pm, with the requirement to work one Saturday per month between 9am-1pm (a day off during the week will be given to compensate working on a Saturday)
Do you have contact centre experience?
Would you like to start a career within one of the UK's most trusted organisations?
We have the opportunity to kick start your journey!
Joining us in Accident Management as an Incident Coordinator, you will be speaking with our AA Business to Business customers who have been involved in a road traffic collision, offering great customer service at a time when they need us the most!
You will be taking first notification of accidents and insurance related incidents, as well as managing the repair process until the car is delivered back to the customer post repair.
What will I be doing?
What do I need?
Given the nature of the role and the interactions with our customers, you will need to have experience dealing with customers in a telephone based role, with motor insurance or claims knowledge an advantage. A strong attention to detail is a must in order to ensure that, not only are the details correct on our systems, but also that the customer receives the correct solution and there are no delays to the processing of any incidents. Professional communication is key in this role as you will be in contact with various suppliers at all levels, both verbally & in writing.
Why Choose The AA?
Plus additional benefits to reward longer service!
After 6 months:
*Please note: This position may be closed early in the event of a high volume of applications
After reading and understanding the criteria and minimum qualification requirements explained in the job information Incident Coordinator - Non Forecasted Volume at the office United Kingdom above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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