IT Support Engineer - 1st/2nd Line at Big Red Recruitment Midlands Limited

Job Description:

Latest job information from Big Red Recruitment Midlands Limited for the position of IT Support Engineer - 1st/2nd Line. If the IT Support Engineer - 1st/2nd Line vacancy in Stratford upon Avon matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Big Red Recruitment Midlands Limited for the position of IT Support Engineer - 1st/2nd Line below matches your qualifications.

Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You’ll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You’ll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Most work is remote, but occasional travel is required to the office in Stratford upon Avon once per week and to client site for projects on an adhoc basis. Having your own car and driving is ideal.Salary of £30,000-£35,000 + a discretionary company bonus schemeIdeally you'll have experience supporting the following:

• Windows Desktop OS (Registry, Services, Group Policy, MDM)
• Office 365, SharePoint, Entra ID, Intune, Exchange
• Windows Server, Active Directory, Hyper-V, VMware
• Event Viewer, PowerShell
• Networking fundamentals – routing, switching, firewalls, Wi-Fi
• Mac, Android, iOS, and printer troubleshooting

What we’re looking for

• Ideally 3+ years' experience in 1st/2nd line IT support 
• Comfortable working across varied environments and adapting quickly
• Confident communicator with strong diagnostic and problem-solving skills
• A real appetite to learn, progress and contribute ideas 

If this looks like your next role, apply now as we have interview slots available!We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.Job Info:

• Company: Big Red Recruitment Midlands Limited
• Position: IT Support Engineer - 1st/2nd Line
• Work Location: Stratford upon Avon
• Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information IT Support Engineer - 1st/2nd Line at the office Stratford upon Avon above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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