| Position | Neighbourhood Assistant - Andover |
| Posted | 24 Jun 2026 |
| Expired | 24 Jul 2026 |
| Company | Aster Group |
| Location | Andover | GB |
| Job Type | Full Time |
Latest job information from Aster Group for the position of Neighbourhood Assistant - Andover. If the Neighbourhood Assistant - Andover vacancy in Andover matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Aster Group for the position of Neighbourhood Assistant - Andover below matches your qualifications.
Do you enjoy working in housing and making a real difference in your local community?
If so, why not consider becoming a Neighbourhood Assistant?
In this role, you will provide essential support to the Neighbourhood Team in Hampshire, working collaboratively with fellow Neighbourhood Assistants and receiving guidance and support from a Senior Neighbourhood Officer.
What youll be doing
Youll be working in a fast-paced environment providing administrative support to the Neighbourhood Officers and dealing with a variety of customer queries. You will manage the mutual exchange process, tenancy changes and updating tenancy records alongside other tenancy queries, both by phone, email and in person.
You wont always be at your desk; you may be out and about completing mutual exchange visits and supporting with neighbourhood inspections as required across the county, so theres a real mix of housing management exposure and an opportunity to further your current housing knowledge.
Therell be elements of administrative tasks such as letter writing, mail merges, keeping records up to date and electronic filing, so you can happily base yourself at home if you wish for this element of the role. Youll be expected to attend the local office for team meetings and working together days.
About you
Youll have a background working in housing management, with experience in communicating with customers about an array of tenancy enquiries. Youll be resilient and able to deliver messages in a clear way to our customers.
Your attention to detail will ensure the electronic filing is up to date and accurate processing is taking place.
Youll need to have a full UK driving licence so you can get out and about on visits and access to a vehicle to do so.
Whats in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
We follow a sector-wide, outcome-based framework for professionals in social housing. The Competence and Conduct Standard introduce a sector-wide, outcome-based framework for those working in social housing in England, while also requiring senior professionals who deliver social housing services to gain, or work towards, a housing management qualification.
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why youd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
The successful candidate will be required to undertake a Basic DBS check.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & its subsidiary brands.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Neighbourhood Assistant - Andover at the office Andover above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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