| Position | Regulation Duty Desk Advisor |
| Posted | 20 May 2026 |
| Expired | 19 Jun 2026 |
| Company | Barchester Healthcare |
| Location | United Kingdom | GB |
| Job Type | Full Time |
Latest job information from Barchester Healthcare for the position of Regulation Duty Desk Advisor. If the Regulation Duty Desk Advisor vacancy in United Kingdom matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Barchester Healthcare for the position of Regulation Duty Desk Advisor below matches your qualifications.
Join Barchester Healthcare as a Regulation Duty Desk Advisor, where you'll play a key role in supporting our services to respond effectively to regulators, safeguarding teams and external agencies.
As part of the Regulation and Quality Improvement Team, you'll help ensure our services provide timely, accurate and reassuring responses to enquiries, concerns, complaints and safeguarding matters. Working via our virtual Regulation Duty Desk, you'll support operational colleagues, help mitigate business risk, and contribute to maintaining high standards of regulatory compliance.
This hybrid role offers a mix of home working with occasional travel for meetings.
NEED TO DO:
Support operations teams in responding to enquiries and information requests from regulators and external agencies
Work closely with the Regulation Duty Desk Coordinator to triage incoming information and identify required internal actions
Review draft responses to ensure they meet regulatory expectations, provide assurance, and are submitted within required timescales
Liaise with General Managers, Hospital Directors and Regional Directors to gather and prepare information for responses
Collaborate with internal teams (Legal, Health & Safety, Feedback, Clinical) to ensure responses are accurate and well-informed
Provide ad hoc advice and guidance on regulatory matters to operational colleagues
Manage incoming correspondence, logging concerns, complaints and safeguarding cases on the appropriate systems
Provide clear updates at weekly review meetings to colleagues and senior managers
Handle general enquiries and support internal communications
Provide cover for the Regulation Duty Desk Coordinator when required, ensuring smooth operation of the duty desk inbox and reporting processes
NEED TO HAVE:
GCSE-level English (or equivalent)
Understanding of health and social care regulators and local authority safeguarding teams
Experience working within regulated health and social care environments
Experience liaising with regulators and safeguarding teams
Strong IT skills, including MS Office (Excel, Word, Outlook)
Excellent written English, proofreading ability and good numeracy
Experience in a busy, customer-focused role
Ability to work independently and collaboratively while staying calm under pressure
Strong organisational skills and the ability to meet tight deadlines
REWARDS PACKAGE:
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team
Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
7766
After reading and understanding the criteria and minimum qualification requirements explained in the job information Regulation Duty Desk Advisor at the office United Kingdom above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
Desc: SOC Operations Technical LeadLocation-Remote (anywhere in the UK), SC ClearableSalary- £70K + car allowance +benefitsThe purpose of this role is to lead a team of SOC analysts, who are collectively op...
Desc: Customer Experience CoordinatorSalary:Living Onsite £25,685 per annum (Band C, Level 3)Living Offsite £27,445 per annum (Band C, Level 3), inclusive of OLWLocation: Gilwell Park, Chingford, E4 7QWCont...
Desc: Operations Officer - Various LocationsSalary: 30789 - 34878About The Role As an Operations Officer, you will be in an almost unique position of being able to make a real difference to the commu...
Desc: Management Accounts Team LeaderAbout the RoleWe are looking for a highly organised and detail-focused Management Accounts Team Leader to join our Management Accounts function and lead a team responsib...
Desc: Are you an experienced and passionate Cook looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Cook at Barchest...