Application Support Specialist

Salary Up to £35,000 per annum depending on experience (plus comprehensive benefits)

Working hours per week 37

Location Eastleigh

Your new role

Are you passionate about technology and enjoy helping people get the best out of the systems they use every day? Were looking for a new Application Support Specialist to join our team and play a vital role in supporting and enhancing our core business applications.

The  Application Support Team specialise in third-line support for a wide range of business systems. We focus on resolving complex issues, actively identifying enhancements to improve core systems and perform key administrative tasks ranging from User Management to Application Security.

In this role, youll provide day-to-day support for a range of critical systems, ensuring they run smoothly and efficiently. Youll work closely with colleagues across the organisation to resolve technical issues, assist with system configuration, and help drive improvements that make a real difference to our teams and the customers we support.

Were particularly keen to hear from candidates with experience supporting systems such as Capita Open Housing, Capita OpenAccounts, Total Mobile, and Office 365. Expertise gained in a similar role—especially within housing or finance environments—will be a strong advantage.

What were really looking for is someone who enjoys solving problems, thrives in a collaborative environment, and is always looking for ways to improve processes and support colleagues. If you have a strong customer focus, excellent communication skills, and a willingness to learn, youll fit right in.

This is a fantastic opportunity to build on your experience, develop new skills, and contribute to a forward-thinking organisation that values innovation, teamwork, and making a positive impact.

Youll be working from one of our three offices;  Eastleigh (SO50 6AD), Bracknell (RG12 1RF) or Yeovil (BA22 8WN)  three days per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether thats at another of our offices, a cafe or at home. 

If this sounds like the role for you, wed love to hear from you!

Who we are

Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? 

 Were investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• Were delivering 10,000 homes by 2030, ensuring affordable housing is built where its needed most
• Were investing in our communities, to address local issues and create opportunities for everyone 

As we grow, were re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.  

More information about Abri and our strategic objectives can be found at www.abri.co.uk.

What you can expect

Benefit 1

Benefit 2

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Benefit 4

Benefit 5

Benefit 6

28 days holiday + the opportunity to buy and sell holiday

Life assurance of 5x your annual salary

Flexible working

Free eye tests

Cycle to Work scheme

Weve all got different backgrounds, strengths and experiences. But we share the same values. Its these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

If you share our values and want to make a real difference in the world, youre on to a winner and wed love to hear from you! 

Abri is committed to promoting an inclusive culture. We want our colleagues to bring their individual differences, life experiences and knowledge into the workplace and we welcome their contribution to our amazing company. Everyone is different, everyone is unique. 

We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. Were not looking to add to our preferred supplier list right now but if youd like to be considered at a future date please dont hesitate to register on our procurement portal. 

Documents

Abri Values and Behaviours - DownloadAbri Employee Benefits Brochure - DownloadApplication Support Specialist - Job Description - Download

Information :

• Company : Countryside Properties
• Position : Application Support Specialist
• Location : Eastleigh, Hampshire
• Country : GB