Safer Homes Scheduling Operations Planner

Salary Up to £27,563.46 per annum (plus comprehensive benefits)

Working hours per week 37

Location Eastleigh

Your new role

Were excited to be looking for Safer Homes Scheduling Operations Planner to join our team for six months where youll be based in Eastleigh. Youll support our fantastic Trades operatives to deliver a timely and efficient repairs service for our customers, promoting our first time fix ethos.

Excellent attention to detail and organisation skills are a must as youll effectively manage the operatives diaries to make sure the right colleague is sent to the right job and that their day is planned in a way that reduces travel time, maximises productivity and is focused around delivering an exceptional customer service. Thats whats at the heart of this role, making sure we do the right thing for our customers.

As well as our operatives, youll also speak regularly over the phone to our contractors and suppliers to arrange delivery of services and equipment as well as our customers to keep them in the loop on when well be with them to carry out the service.

Want to know more about this exciting role that puts you at the heart of our repairs and service operations? Wed love to hear from you!

Well review and interview suitable candidates as they apply. If we receive enough applications, well close the advert early so be sure to apply today so you dont miss out!

Who we are

Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? 

 Were investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• Were delivering 10,000 homes by 2030, ensuring affordable housing is built where its needed most
• Were investing in our communities, to address local issues and create opportunities for everyone 

As we grow, were re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.  

More information about Abri and our strategic objectives can be found at www.abri.co.uk.

What you can expect

Benefit 1

Benefit 2

Benefit 3

Benefit 4

Benefit 5

Benefit 6

28 days holiday + the opportunity to buy and sell holiday

Life assurance of 5x your annual salary

Flexible working

Free eye tests

Cycle to Work scheme

Weve all got different backgrounds, strengths and experiences. But we share the same values. Its these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

If you share our values and want to make a real difference in the world, youre on to a winner and wed love to hear from you! 

Abri is committed to promoting an inclusive culture. We want our colleagues to bring their individual differences, life experiences and knowledge into the workplace and we welcome their contribution to our amazing company. Everyone is different, everyone is unique. 

We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. Were not looking to add to our preferred supplier list right now but if youd like to be considered at a future date please dont hesitate to register on our procurement portal. 

Documents

Abri Values and Behaviours - DownloadAbri Employee Benefits Brochure - DownloadSafer Homes Scheduling Operations Planner - Job Description - Download

Information :

• Company : Countryside Properties
• Position : Safer Homes Scheduling Operations Planner
• Location : Eastleigh, Hampshire
• Country : GB