Service Charge Manager

Salary up to £43.186 per annum (plus comprehensive benefits)

Working hours per week 37

Location Eastleigh

Your new role

Are you an experienced finance professional with a passion for delivering accurate, transparent service charge management? Were looking for a Service Charge Manager to join our Finance team and take the lead in ensuring our rent and service charge processes run smoothly and effectively.

In this key role, youll be responsible for overseeing the full lifecycle of rent and service charges — from budget setting and forecasting to reconciliations and year-end accounts. Youll work closely with colleagues across Finance, Housing, and Property Services to ensure our residents receive clear and fair service charge statements, and that internal teams are supported with reliable financial information.

Were looking for someone with strong experience in service charge accounting, ideally within the housing sector. Youll be confident managing data, interpreting financial information, and leading a team to meet deadlines and maintain high standards. A keen eye for detail, excellent communication skills, and a proactive approach to problem-solving are all essential. Experience with accounting software and knowledge of relevant legislation and regulatory guidance will also be highly valued.

In return, youll join a supportive and collaborative team where your ideas and expertise are encouraged. Were committed to continuous improvement, and well give you the space to refine processes, develop professionally, and make a real impact.

Youll be working from our Eastleigh office (SO50 6AD) a minimum of three days per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether thats at another of our offices, a cafe or at home. 

If youre ready to take the next step in your finance career and play a vital role in supporting Abri, wed love to hear from you.

Who we are

Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? 

 Were investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• Were delivering 10,000 homes by 2030, ensuring affordable housing is built where its needed most
• Were investing in our communities, to address local issues and create opportunities for everyone 

As we grow, were re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.  

More information about Abri and our strategic objectives can be found at www.abri.co.uk.

What you can expect

Benefit 1

Benefit 2

Benefit 3

Benefit 4

Benefit 5

Benefit 6

28 days holiday + the opportunity to buy and sell holiday

Life assurance of 5x your annual salary

Flexible working

Free eye tests

Cycle to Work scheme

Weve all got different backgrounds, strengths and experiences. But we share the same values. Its these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

We also expect our colleagues to share Abris commitment to safeguarding and promoting the welfare of children, young people and adults.

If you share our values and want to make a real difference in the world, youre on to a winner and wed love to hear from you! 

Were committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We cant promise to give you exactly what you want, but we do promise to consider it fully.

We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. Were not looking to add to our preferred supplier list right now but if youd like to be considered at a future date please dont hesitate to register on our procurement portal.

Documents

Abri Values and Behaviours - DownloadAbri Employee Benefits Brochure - DownloadService Charges Manager - Job Description - Download

Information :

• Company : Countryside Properties
• Position : Service Charge Manager
• Location : Eastleigh, Hampshire
• Country : GB