Job Description:
Latest job information from Marc Daniels for the position of FCA Customer Service Coordinator. If the FCA Customer Service Coordinator vacancy in Berkshire matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Marc Daniels for the position of FCA Customer Service Coordinator below matches your qualifications.
As a Customer Service Coordinator you will provide first class service to our customers and retail partners within a highly regulated FCA environment. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard.
This is a hybrid role, requiring 3 days a week on-site in Bracknell. Previous inbound and outbound customer service is required, as is a strong telephone manner and a pro-active approach. You will ideally have worked within an FCA compliant environment before. This is a long-term contract role but suitable applicants will be available at short notice.
Main Responsibilities:
- Handle inbound and outbound calls from customers to an exceptional standard.
- Address queries related to the finance application process.
- Assist customers with the completion and submission of finance applications.
- Maintain accurate records of interactions, applications, and transactions within FCA guidelines
- Ensure all documentation is complete and adheres to legislative and financial conduct authority requirements.
- Resolve Customer or Retailer complaints and issues promptly and effectively.
- Coordinate with other departments to ensure customer satisfaction.
- Develop and maintain positive relationships with retailers and customers.
- Provide support to dealerships in managing finance applications and customer queries.
Job Info:
- Company: Marc Daniels
- Position: FCA Customer Service Coordinator
- Work Location: Berkshire
- Country: GB
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information FCA Customer Service Coordinator at the office Berkshire above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
Next Page »