Customer Support Advisor – Education Sector at Red Dot Search

Position Customer Support Advisor – Education Sector
Posted 04 Mar 2026
Expired 03 Apr 2026
Company Red Dot Search
Location Belfast | GB
Job Type Full Time

Job Description:

Latest job information from Red Dot Search for the position of Customer Support Advisor – Education Sector. If the Customer Support Advisor – Education Sector vacancy in Belfast matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Red Dot Search for the position of Customer Support Advisor – Education Sector below matches your qualifications.

Customer Support Advisor – Education Sector

£27,040 pa| Full time | Belfast | Onsite Fortnightly pay

Some jobs are just jobs.
This one actually matters.

You'll be the calm voice at the other end of the phone when schools, exam markers and families need answers. You'll deal with real people, real deadlines and real pressure – and you'll make things easier for them.

If you're the type who: Customer Support Advisor

  • Stays composed when things get busy
  • Speaks clearly and confidently
  • Likes structure and getting things right
  • Turns up on time, every time
  • Doesn't shy away from responsibility

Keep reading.

What you'll be doing: Customer Support Advisor

You'll handle a mix of inbound and outbound calls, emails and chat. You'll help users with:

  • Registration and scheduling
  • Assessment delivery and results
  • Documentation and exam procedures
  • General queries that need clarity and reassurance

You'll log everything accurately, follow process properly and escalate when needed. Its structured, fast-paced and highly organised.

The hours (important – please read): Customer Support Advisor
  • 45 hours per week
  • On-site in Belfast, 5 days per week
  • April–June: full flexibility required between 8am–8pm, Monday–Sunday (peak period)
  • Other months: typically 8am–5pm

If you need fixed hours or cant commit to peak flexibility, this wont be the right fit.

What you get: Customer Support Advisor
  • £13 per hour
  • 28 days paid holiday
  • Fortnightly pay
  • Healthcare, dental and wellbeing support
  • Gym discount
  • Lifestyle savings platform
  • Refer-a-friend scheme

Full training provided (100% attendance required).

This role suits people who take pride in doing things properly, who like clarity and who don't cut corners. Its ideal if you've worked in customer service, call centres, administration or education support.

If you're reliable, switched on and ready to commit – apply now.

Job Info:

  • Company: Red Dot Search
  • Position: Customer Support Advisor – Education Sector
  • Work Location: Belfast
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Support Advisor – Education Sector at the office Belfast above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

THIS JOB POSTING HAS EXPIRED (Over 30 days ago).
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