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Senior Customer Deployment Specialist at Head Resourcing

Position Senior Customer Deployment Specialist
Posted 05 Mar 2026
Expired 04 Apr 2026
Company Head Resourcing
Location Edinburgh | GB
Job Type Full Time

Job Description:

Latest job information from Head Resourcing for the position of Senior Customer Deployment Specialist. If the Senior Customer Deployment Specialist vacancy in Edinburgh matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Head Resourcing for the position of Senior Customer Deployment Specialist below matches your qualifications.

Senior Customer Deployment Specialist


Location: UK (Remote with occasional travel to UK & Europe)
Sector: Healthcare / Medical Technology / AI


About the Company


Our MedTech client helps healthcare organisations unlock the value of AI by providing access to a broad portfolio of market-leading imaging and operational AI solutions through a proven, enterprise-grade technology platform.
Seamlessly integrated into existing clinical systems, the platform simplifies the deployment, management, and scaling of both third-party and custom AI applications-reducing implementation time, cost, and ongoing operational overhead for healthcare providers.


The Role


The Senior Customer Deployment Specialist plays a critical role within the Customer Operations function, leading complex customer implementations and accelerating adoption of the platform across clinical environments.
This is a hands-on, customer-facing position requiring deep technical expertise in healthcare IT, clinical system integration, and cloud infrastructure. You will own deployments end-to-end, working closely with clinical, technical, and non-technical stakeholders to ensure high-quality, secure, and timely delivery.


Key Responsibilities

Software Deployment & Configuration

  • Lead complex platform and third-party application deployments from initiation through post-implementation review

  • Configure and optimise deployments to meet performance, security, and customer-specific requirements

  • Champion deployment best practices aligned with regulatory, quality, and compliance standards

Architecture & Technical Leadership

  • Design and oversee enterprise healthcare IT architectures integrating PACS, RIS, EMR, AI solutions, and cloud-native services

  • Lead implementation of HL7 v2 and DICOM workflows, with future expansion to FHIR standards

  • Share deployment learnings with Solution Architects to continuously improve delivery standards

Technical Stakeholder Engagement

  • Work closely with customers and partners to gather technical and integration requirements

  • Act as a trusted subject matter expert, building confidence through clear technical guidance

Platform Management

  • Maintain and support Windows Server and Linux-based systems, ensuring platform stability, performance, and security

Healthcare Data Standards & Integration

  • Enable seamless data exchange between imaging modalities, hospital systems, and external partners using DICOM and HL7 v2

Interoperability & Web Services

  • Implement APIs and web services to support interoperability across healthcare systems

Tooling & Scripting

  • Develop and maintain scripts (Python, Bash, PowerShell) for automation, monitoring, and integration

  • Create and improve internal tooling to enhance deployment consistency, efficiency, and security

Troubleshooting

  • Respond rapidly to system issues, conduct root cause analysis, and implement corrective actions

Collaboration & Mentorship

  • Partner with Product, Engineering, and Customer Success teams to influence deployment readiness

  • Mentor junior team members and promote a culture of continuous improvement

Documentation & Compliance

  • Maintain detailed technical and deployment documentation

  • Adhere to all information security and acceptable use policies

Essential Experience & Qualifications

  • Significant experience in Healthcare IT, including enterprise software implementation

  • Degree in Computer Science, Software Engineering, or equivalent industry experience

  • Proven leadership delivering large-scale, complex deployments

  • Strong understanding of clinical workflows and system integration

  • Experience deploying software in virtualised environments (VMware, Hyper-V)

Technical Expertise


Microsoft Technologies


  • Expert-level Windows Server (2016+), Active Directory, scripting, and security


Linux Technologies


  • Expert-level Linux (Ubuntu, Red Hat, CentOS) including scripting and security

  • Strong experience configuring GPU resources in virtualised environments


Containers


  • Deep experience deploying Dockerised applications using Docker and Docker Compose


Healthcare Standards


  • Strong knowledge of DICOM, HL7 v2, VNA, PACS, and RIS systems


Web Services & APIs


  • RESTful services, XML, JSON


Cloud Infrastructure


  • Hands-on experience with AWS, Azure, or GCP (VMs, networking, security, storage)


Networking & Security


  • Solid understanding of networking, firewalls, VPNs, and healthcare data security

  • Experience working in regulated industries

Desirable

  • Cloud certifications (AWS, Azure, or GCP)

  • Kubernetes deployment and operations experience

  • Integration engines (e.g. Mirth, Rhapsody)

  • Infrastructure as Code (Terraform, ARM, Bicep)

  • Configuration management and monitoring tools


Personal Attributes

  • Strong ownership mindset with the ability to drive delivery independently

  • Excellent communication and stakeholder management skills

  • Structured, analytical, and detail-oriented approach

  • Collaborative, curious, and committed to continuous learning

  • Comfortable managing multiple projects and priorities

Deployments are primarily remote, with occasional travel to customer sites in the UK and Europe (historically limited).

Job Info:

  • Company: Head Resourcing
  • Position: Senior Customer Deployment Specialist
  • Work Location: Edinburgh
  • Country: GB

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Senior Customer Deployment Specialist at the office Edinburgh above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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