| Position | Telephony Specialist - York |
| Posted | 06 Mar 2026 |
| Expired | 05 Apr 2026 |
| Company | Benenden Health |
| Location | York | GB |
| Job Type | Full Time |
Latest job information from Benenden Health for the position of Telephony Specialist - York. If the Telephony Specialist - York vacancy in York matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Benenden Health for the position of Telephony Specialist - York below matches your qualifications.
We are currently recruiting for a Telephony Specialist (Genesys). This role is a critical role within our Group IT function and is responsible for the management and ongoing support of the Genesys Telephone system across the Benenden Group.
Working closely with the Society Head of Digital Transformation and business representatives from both Benenden Society and Hospital, to deliver the strategy, identify new and emerging functionality, of the Genesys platform and wider group communication systems.
This role will be responsible for managing the development of new products and features enhancements to Genesys, by working closely with Genesys support partner to ensure effective delivery service.
They will collaborate with stakeholders to define and deliver a roadmap of new initiatives and bring to life the product by implementing vision and direction within the Genesys product roadmap, they will be responsible for configuring, maintaining, and troubleshooting the Genesys Platform, IVR, chat and other functionalities.
We are looking for candidates who are forward thinking with a proactive approach continually looking to improve the system and drive system forward.
You will have: -
The Benenden Health office is based in York and whilst there will be an opportunity to work from home, this role is offered on a hybrid basis and there will be a requirement of 2 days in the office per week.
As a valued colleague, we offer you a range of benefits including:
For further information on this role, please refer to the Role Profile.
We will be considering and interviewing candidates as they apply. We will close the position when we have the successful candidate, so please don’t delay in submitting your application.
Any offer of employment for this role will be made under Benenden Health terms and conditions.
After reading and understanding the criteria and minimum qualification requirements explained in the job information Telephony Specialist - York at the office York above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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