Job Description:
Latest job information from Expeditors for the position of Transcon Inbound Agent. If the Transcon Inbound Agent vacancy in Severn Beach matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Expeditors for the position of Transcon Inbound Agent below matches your qualifications.
Job DescriptionManage the on-time and accurate delivery of inbound Transcon shipments with a sense of urgency. Offer best-in-class customer service to Expeditors customers and network of origin branches.People • Exceed customer expectations by anticipating, understanding, and meeting their needs. • Be proactive and timely to resolve operational challenges, including escalation to management when necessary. • Build rapport and exhibit empathy and consistency during interactions, to improve customer satisfaction with customers. • Maintain good relationships with service providers. Operations • Track and Trace TRANSCON inbound shipments to ensure on-time delivery. • Enter data and shipment updates accurately, and timely. • Manage timely deliveries based on shipment requirements. • Account for all special handling requirements for value-added services. • Account for all pertinent shipment documentation. • Meet KPI standards in accordance with Company and Product procedures. • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.Customer • Access and follow all current customers’ standard operating procedures. • When necessary, communicate with the consignee professionally and clearly. • Execute a superior customer service experience. • Support the transition of new business/updates to existing business.Finance • Maintain awareness of market competitive costs. • Support the audit of local service provider invoices. • Support the management of overtime, expenses, and cost.QualificationsPREFERRED QUALIFICATIONS •6 months to 1-year related experience• Effective interpersonal skills, including proven verbal and written skills• Detailed oriented with ability to manage multiple job functions with minimal supervision
Job Info:
- Company: Expeditors
- Position: Transcon Inbound Agent
- Work Location: Severn Beach
- Country: GB
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Transcon Inbound Agent at the office Severn Beach above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
Next Page »